How long until I get my tier?
Within a few seconds of payment. If you're offline it applies
the moment you next join cleansmp.net.
Do tiers stack?
No. A higher tier replaces the one below it — you don't need to
cancel first, but you should, so you're not paying for both.
How do I cancel?
Use the manage-subscription link in your purchase email, or
email support@cleansmp.net. You keep the tier until the period
you've paid for ends.
Wrong username?
Email support@cleansmp.net with your transaction ID and the
correct name and we'll move it across.
Do you do refunds?
Digital goods are delivered instantly and are non-refundable
once applied, except where required by law.
Which version?
Java Edition, 1.21 and up. Bedrock players can join through the
Geyser bridge on the same IP.